TELLER AVAILABILITY AND LIMITED SERVICES
The Wilmington and Oakland Branches remain open and available to assist with essential teller transactions only. However, to meet the social distancing guidelines required by the Centers for Disease Control (CDC), we can only have one Teller available at a time, at each location. We realize this will extend wait times and we apologize for the inconvenience.
Please note, the following temporary transaction limitations will be in place at each branch:
- Cash withdrawals will be limited to a maximum of $5,000 per day.
- ATM cards will no longer be issued in the branch and will now be issued at the teller window (Wilmington only) for members that have no access to cash.
- All loans must be processed online or over the phone and not at the branch.
- Wire Transfer requests will not be processed at the teller window but can be completed by calling our Call Center at 866.445.9828.
PLEASE BE PATIENT WITH OUR STAFFWe are doing everything possible to continue to serve you during these unprecedented times, while keeping our members and employees safe and healthy. Thank you for your understanding as we get through this situation together.