CU Talk allows members to access their account information through any touch-tone phone. This free, automated voice system is available 24/7. To access CU TALK call 866.445.9828 or 866-4ILWUCU, and press 1.
CU Talk features:
- Available 24 hours a day 7 days a week
- Simple, clear Menu makes CU Talk easy to navigate
With CU Talk you can:
- Conduct account or loan inquiries
- Transfer funds between accounts
- Make loan payments
- Get information on which checks have cleared your account
- Verify withdrawals
- Make Stop Payments
- Request a withdrawal by check
- Make transfers between accounts where you are a joint member
New Menu Options Effective February 16, 2021
CU Talk was upgraded on February 16. Please listen carefully when you call as the menu options have changed. View or print the CU Talk Quick Reference Guide to assist you with our new CU Talk system. The new CU Talk is very user-friendly, and you will be able to navigate the system by simply following the menu prompts.
Here are the new menu options for CU Talk:
- Press 1 - Account Balance
- Press 2 - Account History
- Press 3 - Transfer Funds or Make a Payment
- Press 4 - Share or Loan Withdrawal
- Press 5 - Activate a Card (ATM, Debit or Credit)
- Press 6 - More Options: 1) Stop Payment 2) Change Access Code 3) Future Dated Transactions 4) Loan Payoff Information
If you have any questions or trouble accessing the new system, please call us at 866.445.9828, Monday through Friday from 8:00 am to 6:00 pm Pacific Time.